Job Description

Surgery Scheduler (CMA) - Gastroenterology

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Position Summary

Provides comprehensive patient care during office visits, including intake, test results, screenings, labs, medication administration, and closing care gaps, while delivering excellent customer service focused on patient-centered care.

Job Requirements

Provides holistic care during office visits, manages patient intake, test results, screenings, labs, medication administration, and care gap closure, ensuring high-quality customer service.

Primary Responsibilities

• Accurately perform point-of-care tests (urine dipstick, blood glucose, etc.) and clinical intake (vital signs, medical history, surgical and social history, medication verification).
• Prepare and administer medications per provider orders, following the 6 Rights of medication administration, including documentation and coding. Controlled substances, insulin, and allergy doses require verification by LPN, RN, or provider.
• Assist with stocking supplies, ordering equipment, and maintaining medical supplies in coordination with the site manager.
• Prepare patients for examinations and gather pre-visit documentation, including notes, test results, and imaging.
• Perform point-of-care testing and specimen collection as directed by the provider.
• Communicate lab and diagnostic results to patients, and report abnormal findings to the physician, ensuring proper documentation.
• Follow safety protocols, infection control procedures, and maintain a clean environment, adhering to OSHA and HIPAA regulations.
• Manage patient flow, coordinate with physicians based on urgency and patient load, and support multiple providers if needed.
• Support other departmental functions such as patient registration, payment collection, checkout, and scheduling.
• Respond to internal and external calls, document interactions in EMR, and act as liaison between support services and clinical divisions.
• Provide follow-up and education to patients, respecting individual needs, cultures, and preferences.

Minimum Qualifications

• Technical Diploma in Medical Assisting.
• No prior work experience required.
• Medical Assistant Certification (CMA) in Florida.
• American Heart Association BLS Healthcare Provider Certification prior to start and maintained.
• Must pass colorblind testing for point-of-care tests requiring color change.
• Strong customer service skills and knowledge of medical terminology.
• Keyboarding skills.

Physical Requirements

• Ability to walk, stand, bend, kneel, climb, and crouch frequently.
• May lift or move objects up to 50 pounds and assist with patient or equipment movement up to 90% of shifts.
• Work in various environments, including enclosed spaces, with exposure to biohazards following OSHA and CDC guidelines.
• Good visual and hand-eye coordination, and effective communication skills.
• Travel within and outside the county with a personal vehicle may be required.

Benefits & About Health First

Health First values diversity and inclusion, fostering a respectful culture that encourages diverse perspectives, leading to better collaboration, innovation, and community connection.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare

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