Patient Advocate Job at LHH, Louisville, KY

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  • LHH
  • Louisville, KY

Job Description

Shift: Mon-Fri, 40 hour weeks, start at 8am or 9am

Are you passionate about helping others and have experience with insurance verification? LHH Recruitment Solutions is seeking a Patient Registration and Support Advocate on behalf of a confidential healthcare client in Louisville. This role helps patients access prescribed medications by guiding them through enrollment and coverage processes.

Key Responsibilities:

  • Assist patients with program enrollment and eligibility.
  • Communicate approvals, denials, and next steps.
  • Coordinate treatment shipments.
  • Handle inbound/outbound calls and respond to inquiries.
  • Maintain accurate records and patient confidentiality.

Requirements:

  • High school diploma or equivalent.
  • 2+ years in customer service; 1+ year in a call center.
  • Familiarity with insurance and benefit verification.
  • Strong communication, empathy, and organizational skills.

Preferred:

  • Associate degree or healthcare-related experience.
  • Bilingual (English/Spanish) a plus.
  • Knowledge of HIPAA and patient support programs.

If you're passionate about helping others and thrive in a fast-paced environment, apply today through LHH Recruitment Solutions.

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