Job Description
Job Description:
The Express Maintenance Manager is responsible for the overall leadership and daily operation of the Express Service department. This role ensures that all Toyota Express Maintenance procedures are executed efficiently while delivering an exceptional customer experience. The Express Maintenance Manager oversees scheduling, workflow management, and performance metrics to maintain productivity, quality, and customer satisfaction. This position plays a critical role in technician development, process compliance, and customer retention.
Key Responsibilities:
Oversee all Express Maintenance operations to ensure timely and accurate service delivery.
Manage and develop Express Service Technicians and Advisors through coaching, training, and performance management.
Monitor and achieve department objectives for productivity, efficiency, labor hours sold, and CSI.
Coordinate daily workflow to maximize shop capacity while maintaining Toyota standards for quality and safety.
Ensure all services meet Toyota Express Maintenance guidelines and dealership quality expectations.
Partner with Parts and Service departments to maintain parts availability and streamline operations.
Support dealership-wide customer satisfaction initiatives and resolve any customer service concerns.
Maintain compliance with all safety policies, environmental regulations, and manufacturer requirements.
Qualifications:
Strong leadership, organizational, and interpersonal communication skills.
Working knowledge of dealership management systems (DMS) and Express Maintenance processes preferred.
Committed to delivering excellent customer service and maintaining a high level of professionalism.
We have a great opportunity for a Sabre Corporate Travel Agent to work a HYBRID schedule servicing a dedicated account at a beautiful... ...Proficiency with Sabre GDS Strong understanding of international travel & ticketing Passion for delivering exceptional customer...
...Job Description Job Description Love Real Estate and love the money but have trouble getting clients? Work for our top producing agents... ...: Help clients determine best offer price and assist through closing the deal to ensure a pleasant and fair transaction...
...A food manufacturing company is seeking a Bilingual Japanese/English Interpreter to join their team in Garden Grove, CA . This position is responsible for supporting communication between Japanese and English speakers in the company, as well as providing administrative...
...OVERVIEW Established in 2009, Porter Law Firm provides a full range of legal services for everything from business, real estate... ...QUALIFICATIONS Proficient with MS Office Able to maintain a full-time, in-person working schedule Associates degree or greater ...
Join to apply for the Clinical Research Associate role at Touro UniversityJoin to apply for the Clinical Research Associate role at Touro UniversityOverviewResponsible for pre-clinical trial set up, initial and ongoing regulatory submission and IRB activities, subject...