Benefits:
401(k) matching
Bonus based on performance
Employee discounts
Free uniforms
Training & development
Job Summary We are looking for an exceptionally organized Front Office Manager to join our expanding general dental practice in Duluth, GA. The ideal candidate will excel in patient care, system management, and support the continued growth of our practice.
Core Responsibilities • Welcome and check out patients, process payments, and coordinate upcoming appointments • Present treatment plans and financial options to facilitate patient understanding and encourage case acceptance • Oversee all billing activities, ensuring timely electronic claim submissions and effective management of aging accounts receivable reports • Prepare and analyze production and collection reports on a daily, weekly, and monthly basis; monitor key performance indicators to assess efficiency • Maintain the practice schedule, proactively identifying gaps and employing strategies to achieve daily production targets • Ensure full compliance with HIPAA and state privacy regulations pertaining to patient records
Qualifications • Outstanding interpersonal skills with a strong emphasis on teamwork • Minimum of 3 years' experience in dental administration; clinical chairside experience is advantageous • Advanced proficiency in dental software systems such as Dentrix / OpenDental / EagleSoft and expertise in patient engagement platforms like Dental Intel • Comprehensive knowledge of CDT coding, PPO claim processing, and dental terminology
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