We are looking for a skilled Service Delivery Manager to join our team. This role focuses on leading and coordinating shared delivery teams, ensuring operational excellence and client satisfaction, This position is 100% remote within the USA . This is an exciting opportunity to contribute to high-impact solutions while collaborating with a mission-driven and highly talented team.
Requirements
5–8 years of experience as a Service Delivery Manager or in a similar leadership role.
Strong track record of managing delivery teams in fast-paced environments.
Excellent client-facing, organizational, and stakeholder management skills.
Experience defining KPIs, monitoring performance, and driving continuous improvement.
Main Activities
Lead and coordinate shared delivery teams across multiple projects.
Ensure high-quality service delivery in alignment with client expectations.
Build strong client relationships and act as a trusted advisor.
Implement strategies for operational efficiency and process improvement.
Track, report, and improve delivery performance.
Education
Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.
About Definity First
Definity First specializes in IT Services, Cloud Business Applications & Microsoft Technologies, providing enterprise-grade solutions that translate into a successful business transformation.
We were founded in 2004, with six offices distributed across the US and Mexico. Definity First has worked for transformative, iconic companies and universities such as Tesla, Flowserve, Harvard, Berkeley, Caltech, and more.
At Definity First we do not discriminate towards gender, age, sexual preferences/orientation, religion, pregnancy, ethnicity or place of origin.
Radiology - Physician at Kelsey-Seybold Clinic - Optum summary: The Radiology Physician position at Kelsey-Seybold Clinic involves providing general radiology services including radiography, fluoroscopy, ultrasound, and CT interpretation across multiple clinic locations...
Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! United Rentals, the largest equipment rental company in the world, is offering...
...children beyond the walls of our hospital. Overview The OR-Anesthesia Technician II performs various technical and critical OR... ...diploma or equivalent and 1-2 years experience OR-Anesthesia Support Tech or equivalent outside experience CPR/BLSP (obtain within 30...
...MA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. Pay Type: Non-Exempt / Paid Weekly Hourly Pay: $20.00 based on experience. Schedule: Tuesday-Saturday...
...hands-on role offers a sense of accomplishment at the end of every shift, with a supportive team environment and room to grow. The Janitor role will maintain a clean and safe environment on the dock within the Service Center.Responsibilities:+ Thoroughly clean the...