Job Description

Scrum Master

You must live in or near Charlotte, NC

No C2C's, please

Overview

We are seeking an experienced servant leader and coach to guide a cross-functional agile team in a dynamic, large-scale enterprise environment. The Scrum Master will facilitate a Scrum and/or Kanban team within a fast-paced program, delivering complex technology solutions for data integrations and engineering initiatives. This role drives the effective application of agile-based Software Delivery Life Cycle (SDLC) practices, ensures adherence to agreed-upon agile methodologies, removes impediments, and fosters a high-performing team focused on continuous improvement, quality, and timely delivery.

Qualifications

• Proven Scrum Master experience in a complex, large-scale enterprise environment.
• Experience in agile environments in roles such as quality assurance, development, product owner, or agile coach.
• Deep knowledge of agile software development methodologies, values, and procedures.
• Demonstrated leadership in coaching and mentoring teams to reach their highest potential, with strong team-building skills.
• Ability to engage with all organizational levels, from technical teams to leadership.
• Exceptional interpersonal skills, collaborating effectively with diverse personality types.
• High-level understanding of technical issues and ability to communicate agile methodologies across the organization.
• Outstanding communication, organization, and time management skills.
• Proven ability to manage multiple agile teams, balancing priorities between project management, business, technology, and leadership stakeholders.
• Self-motivated, creative, and efficient in proposing solutions to complex problems.
• Strong analytical and problem-solving skills with meticulous attention to detail.

Key Responsibilities

• Guide, coach, and motivate the team to enhance productivity and achieve business goals.
• Organize and lead Scrum ceremonies, including daily stand-ups, iteration planning, reviews/demos, and retrospectives.
• Manage scope, timeline, quality, goals, and deliverables to support enterprise objectives.
• Identify and remove impediments, or guide the team to resolve them independently.
• Foster a trusting, safe environment for raising issues without fear of blame, emphasizing productive conflict resolution.
• Facilitate discussions, decision-making, and conflict resolution to drive team alignment.
• Prepare and present progress and success reports to relevant stakeholders.
• Coordinate activities with other teams across the program, ensuring seamless integration.
• Partner with the Product Owner to support prioritization and backlog management.
• Participate in Scrum of Scrums, collaborating with other Scrum Masters to align efforts.
• Coach the team toward higher maturity at a sustainable pace, tailored to team and organizational needs.
• Organize and facilitate planning activities, including release planning, Potentially Shippable Increments, and iteration planning.
• Ensure adherence to agile SDLC principles, internal working agreements, and appropriate tools, standards, and best practices.
• Promote core agile principles of collaboration, prioritization, accountability, and visibility.
• Track and communicate team progress and metrics to relevant stakeholders.
• Cultivate an environment of collaboration and creativity, empowering the team to self-organize and make appropriate commitments.
• Identify and eliminate distractions or impediments to ensure delivery against commitments.
• Challenge and enable continuous improvement through intentional, data-driven inspect-and-adapt cycles (retrospectives).

About the Role

This is an opportunity to join a leading enterprise as a Scrum Master, driving impactful technology solutions in a complex data integrations and engineering program. The role demands a proactive leader who thrives in fostering team collaboration, ensuring agile excellence, and delivering high-quality outcomes in a fast-paced environment.

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