Remote Helpdesk Support Analyst Job at Apex Systems, Quincy, MA

WHFxUm1rWGl4dnYrYVhDVEJOMjlzcDN1Tnc9PQ==
  • Apex Systems
  • Quincy, MA

Job Description

Job#: 2065895

Job Description:

Help Desk Technician - Remote

Long term Contract

Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution!

If you are willing to learn and enhance you technical skills please apply or send your resume to [email protected]

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all critical issues.
  • Handling password reset requests and responding to email promptly.

COMPETENCIES and QUALIFICATIONS:

  • High school diploma required
  • Willingness to learn
  • Ability to multitask
  • Knowledge in Windows operating systems, MS Office applications, and Microsoft Outlook/Exchange
  • Strong interpersonal and communication skills
  • Positive attitude

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is part of the Commercial Segment of ASGN Incorporated.

NYSE: ASGN

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.

Job Tags

Contract work,

Similar Jobs

Gifted Healthcare

Travel Nurse RN - CCU - Coronary Care - $2,409 per week Job at Gifted Healthcare

 ...Gifted Healthcare is seeking a travel nurse RN CCU - Coronary Care for a travel nursing job in Burlington, Iowa. Job Description &...  ...Per Diem, Government, and School-Based assignments as well as Interim Leadership services at premier facilities across the United States... 

Ganzhou Airuike Education Technology Co., Ltd

ESL teacher in Shanghai Job at Ganzhou Airuike Education Technology Co., Ltd

A minimum of a Bachelor Degree (either degree in Education or relevant subject)Teaching license is preferred At least 3 years relevant teaching experience Main Responsibilities-Maximum of 120 hours a month - 30 teaching hours per week (no admin hours) -Class size...

Vertex IT Systems

Scrum Master Job at Vertex IT Systems

 ...We are looking for a dedicated Sr. Scrum Master to join our dynamic team. In this role, you will be responsible for leading Agile teams, facilitating Scrum ceremonies, and ensuring the successful delivery of high-impact software projects. The ideal candidate will have... 

Eventide Senior Living Communities

Registered Nurse (RN) / Licensed Practical Nurse (LPN) - Day Shift Part-Time (Every 3rd Weekend) Job at Eventide Senior Living Communities

Eventide Fargo is currently seeking a Part Time RN/LPN to work day shift (6:00a - 6:30p). Set schedule of every 3rd weekend (Friday, Saturday, and Sunday) with a holiday rotation. Shift differential added to base wage, weekend hours + $2! The RN/LPN provides and ensures... 

The Cigna Group

Cigna Pharmacy Operations and Strategy, Managing Director Job at The Cigna Group

Cigna Pharmacy Operations and Strategy, Managing Director Join to apply for the Cigna Pharmacy Operations and Strategy, Managing Director role at The Cigna Group .Overview As Product Operations and Cigna Pharmacy Strategy leader, this role oversees product operations across...