About the Position:
Responsible for facilitating patient registration, including identification, demographic collection, financial verification, and compliance documentation. Handles co-pay collection, cash reconciliation, and emergency patient arrivals while coordinating with departments for smooth patient flow. Manages incoming calls, appointment scheduling, and ensures excellent customer service in a fast-paced environment.
What we are looking for:
Minimum:
High school diploma or GED required; an associate degree or certification in a healthcare-related field is highly preferred.
Minimum of one year of customer service experience required, preferably in a healthcare setting.
Proficiency in computer use required; experience with electronic health records is preferred.
Preferred:
Experience using Excellian.
General medical terminology.
Insurance verification and/or patients registration experience.
What we offer:
At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another.
Depending on eligibility, there are a wide-variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, wellness benefits with on-site fitness center, and a time off package to maintain a healthy home-work balance.
EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.
Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
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