Job Description

Job Description

Job Description

Salary*:

$55K- $70K

*Dependent upon qualifications

Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in meaningful health and welfare benefits such as:

• Excellent health/dental benefits from BCBS and Ameritas
• See into the future with our luxurious VSP vision benefits
• Prepare for the long-haul courtesy of our 401k with company matching
• 10 days' vacation, 7 days sick time
• Bonuses and salary increase potential via our certifications plan

We do cool work here, defying expectations by simply being who we are - each of us makes an impact.

• Responsible for dispatching, triaging, and working NOC tickets according to processes and procedures.
• Monitor and support on-prem servers, endpoints, and network devices.
• Alert stakeholders to network outages or service degradation.
• Ensure on-prem network devices and servers are up-to-date with patches.
• Manage on-prem backups and assist with remediation when issues arise.
• Create and maintain documentation, including network diagrams.
• Develop and implement network policies, standards, and procedures.
• Identify and remediate vulnerabilities in on-prem environments.
• Serve as the primary contact for proactive client communications during outages.
• Lead vulnerability management and patching efforts for on-prem networks.
• Assist engineers with PowerShell scripting and network automation.
• Support on-prem backup management and disaster recovery processes.
• Develop scripting and automation for on-prem network management.
• Perform other duties as needed to support on-prem networks.
• Other duties as assigned.

Additional responsibilities include, but are not limited to:

• Customer onboarding to management systems
• Software management and deployment
• Scripting, PowerShell, CLI, etc.

Required

• Two (2) years of IT or related experience.
• Security+ CE Certification or IAT Level 2 equivalent.
• Network+ CE Certification.
• Administrative skills in several operating systems, such as Windows, Mac OS, Linux, Android, and iOS.
• Proficient in Mobile Device Management (MDM).
• Administrative understanding of cloud technologies such as Azure.
• Basic networking, supporting, and monitoring of firewalls, switches, WAPs, endpoints, servers, etc.
• Administrative experience with Remote Monitoring and Management (RMM) tools.
• Administrative understanding of on-prem network infrastructure.
• Experience managing antivirus at an administrative level.
• Strong customer communication skills, with the ability to communicate clearly with customers and technical personnel in high-stress situations.
• Ability to work independently and a strong desire for personal and professional development.
• Ability to identify and evaluate trends in industry best practices and policies.
• S. citizen with the ability to pass an extensive background check.

Optional / Desired

• Basic Microsoft, CompTIA.
• MD-102.
• Server+.
• Experience supporting VDI environments.
• Experience supporting Linux.
• Experience managing SQL.
• Experience with Microsoft Power tools.

Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees.

Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Summit 7 Systems requires background investigations. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

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