Job Description
Salary: $16.00 $20.00 per hour, commensurate with experience
ABOUT FREEDOM HEALTH SYSTEMS, INC.:
Freedom Health Systems, Inc. is a multidisciplinary healthcare organization providing high-quality outpatient behavioral health and primary care services. We are committed to accessible, compassionate, and efficient care, supported by an integrated team of providers, administrators, and support staff working collaboratively to meet the needs of individuals and families across the region.
POSITION TITLE: Medical Receptionist
ALTERNATE TITLE(S): Front Desk Coordinator, Patient Services Specialist, Clinical Support AssistantCOMPANY: Freedom Health Systems, Inc.
DIVISION: Operations DEPARTMENT: UNIT:BENEFITS PACKAGE: Eligible (W-2) Health, vision, dental, PTO, and training opportunities
WORK SCHEDULE: Full-time, Monday Friday; occasional weekend or evening hours based on clinic needs
ACCOUNTABLE TO: Operations Manager 2
ACCOUNTABLE FOR: Delivering exceptional front office and clinical support services in compliance with CARF and COMAR standards; supporting Family and Psychiatric Nurse Practitioners with patient care and documentation
CLASSIFICATION: W-2 Hourly
COMPENSATION RANGE: $16.00 $20.00 per hour, commensurate with experienceANTICIPATED TRAVEL: None (on-site position)
SUMMARY OF POSITION RESPONSIBILITIES:
The Medical Receptionist / Medical Assistant is a dual-role position that provides both administrative and clinical support in a multidisciplinary outpatient setting. This staff member is the first point of contact for patients and visitors, ensures smooth front desk operations, and provides direct clinical support to both Family Nurse Practitioners (FNPs) and Psychiatric Nurse Practitioners (PMHNPs). Duties are performed in compliance with CARF, COMAR, and HIPAA standards, supporting quality assurance, care delivery, and documentation requirements.
SCHEDULED DUTIES AND RESPONSIBILITIES:
Front Desk and Administrative Duties
Medical Assistant Support (Primary and Behavioral Health)
Compliance & Quality Standards (CARF / COMAR)
UNSCHEDULED DUTIES AND RESPONSIBILITIES:
PHYSICAL DEMANDS:
WORKING CONDITIONS:
COMPETENCIES AND SKILLS:
EDUCATION / TRAINING / QUALIFICATIONS:
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