Job Description

We are seeking a Medical Receptionist with 1–2 years of relevant experience to perform administrative, clerical, operational, and customer support tasks in a healthcare setting. The ideal candidate will be organized, courteous, and capable of handling routine assignments while ensuring a professional and welcoming front-desk experience for all patients and visitors.

Key Responsibilities:

• Perform basic administrative and clerical tasks such as answering phones, managing messages, and supporting front office operations.
• Operate a switchboard or multi-line phone system, correctly routing incoming and outgoing calls and maintaining long-distance call logs.
• Take and distribute accurate messages in a timely manner.
• Greet and accommodate visitors, ensuring all are attended to promptly and courteously.
• Determine the nature of visitor inquiries, issue visitor passes, maintain visitor logs, and notify the appropriate staff of their arrival.
• Respond to routine inquiries regarding the organization’s location, hours of operation, contact details, and other general information.
• Ensure all front-desk and lobby areas remain tidy and professional.

Requirements:

• 1–2 years of experience in a medical or healthcare-related administrative role.
• Familiarity with healthcare environments and patient interaction protocols.
• Experience with eClinicalWorks (ECW) or other Electronic Health Record (EHR) systems preferred.
• Excellent communication, customer service, and organizational skills.
• Ability to multitask, work independently, and handle confidential information with discretion.

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