The Lead Investigator is responsible for executing and managing product complaint investigations and trend analysis activities across commercial products, with a focus on high-risk or high-impact systems. This role ensures timely resolution of quality issues and contributes to the continuous improvement of manufacturing and quality processes.
The ideal candidate brings strong technical, analytical, and leadership capabilities to drive root cause investigations, corrective/preventive actions (CAPAs), and quality system improvements in a regulated environment.
Key Responsibilities
Complaint Handling & Investigations
Cross-Functional Collaboration
Quality Systems & Data Analysis
Process Improvement
Qualifications
Education & Experience
Technical Skills
Competencies
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